Cloud Services - ERA

Electronic Remittance Advice (ERA) for Faster Payment Visibility

Receive payment details, adjustments, and denial explanations electronically — without waiting for paper EOBs.

Works with Medicare, Medicaid, and many commercial payers.

Get payment details sooner without paper delays

After a claim is processed, remittance data explains how and why it was paid. Electronic Remittance Advice (ERA) delivers that information electronically, often before paper EOBs arrive.

Faster access to payment information

Receive remittance data shortly after claim processing, without waiting for mailed EOBs.

Clear visibility into adjustments and denials

View how each claim was paid, reduced, or denied with associated codes and explanations.

More efficient posting workflow

Use ERA data to support payment posting within your billing system.

What information is included in an ERA?

Each ERA provides structured data about how a payment was calculated and applied.

  • Payment amounts per claim
  • Adjustments and write-offs
  • Denial reasons and associated codes
  • Check or EFT details (date, amount, reference number)
  • Breakdown of claims included in the payment
Note: ERA data reflects payer processing results at the time of generation and can change. It does not guarantee that payment has been issued or that the amount is final.

What you can do with ERA through Cortex EDI

Access & Storage

  • Retrieve ERAs electronically from multiple payers
  • Store remittances securely online
  • Search ERAs by patient, claim, or payment details

Viewing & Formats

  • View remittances in a standardized format across payers
  • Access both machine-readable (835) and human-readable formats
  • Print full remittances or individual patient pages

Payment Posting Support

  • Use ERA data to support posting payments and adjustments
  • Export or integrate ERA files with your billing system
  • ERA data can be used for posting within your PMS

Where ERA fits in your billing process

ERA is the final step in the claims cycle — connecting payment back to your billing team.

1

Submit claims through your clearinghouse

Send claims to payers electronically via Cortex EDI or your existing clearinghouse.

2

Payer processes the claim

The insurance payer adjudicates the claim and calculates the payment, adjustment, or denial.

3

ERA is generated with payment details

The payer generates an 835 remittance file containing payment amounts, adjustments, and denial codes.

4

Download ERA from Cortex EDI

Retrieve the ERA electronically through the Cortex EDI portal — in machine-readable or human-readable format.

5

Use ERA data to post payments and review adjustments

Apply the remittance data within your billing system to post payments and reconcile balances.

Built for teams managing payments and reconciliation

Anyone who posts insurance payments or reconciles remittances.

Billing companies
Medical practices
DME suppliers
Revenue cycle teams
Anyone posting insurance payments
Teams moving away from paper EOBs

Frequently asked questions

An Electronic Remittance Advice (ERA) is an electronic version of an Explanation of Benefits. It shows how each claim was processed — what was paid, adjusted, or denied — and is delivered in a structured 835 file format.

ERAs are often available shortly after claim processing — sometimes before a paper EOB would arrive in the mail. Timing depends on the payer.

No. ERA data reflects payer processing results at the time of generation and can change. It does not guarantee that payment has been issued or that the amount is final.

No. ERA files can be used alongside your existing billing system. You can download the 835 file and use it within your PMS, or view remittances in human-readable format through the Cortex EDI portal.

ERA is available for Medicare, Medicaid, and many commercial payers. Availability depends on individual payer support for electronic 835 transmission.

Get your remittance data faster

Access payment details, adjustments, and denial information electronically — without waiting on paper.